Best-in-class service
Reliable service & support.
As pioneers of the ebike movement, we cracked the code for a seamless
customer experience. Enjoy expert support wherever your ride takes you.
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Rad Near You
Our RadRetail stores and local partners can show you our ebike models, answer your questions, and set you up with a free test ride. Need help with your ebike? We have service centers on site.
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Live support
With lifetime customer support, we're here for you. Visit our help center to find answers or chat with one of our U.S.-based experts.
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Local service
We partner with neighborhood bike shops and mobile service providers to give you the support you need. Let us connect you with a Rad-approved mechanic in your area.
