Finding the right ebike for you should be a simple, clear-cut process — but with so many new ebike companies popping up, we know that's not always the case.
If you're looking for an ebike, we want to share some of the top reasons over 650,000 riders choose Rad Power Bikes.
(Spoiler: It’s not just because of our award-winning electric bikes!)
Industry-Leading Safety
We take safety seriously. That’s why all Rad ebikes are UL Certified or tested by ACT compliant to UL 2849.
If you’re not exactly sure what that means, we’ll break it down for you. It’s a fancy way of saying that our ebikes have been put through a rigorous series of tests to meet standards set by UL Solutions, a global safety science leader.
We’re starting to see more local communities set up regulations that will only allow UL Certified bikes and batteries in their neighborhoods, so getting a Rad bike is an easy way to future-proof your investment.
And if you’re looking for total peace of mind (and hey, who isn’t?), our new Safe Shield batteries feature anti-thermal technology. Some ebike experts have even credited us for taking on electric mobility’s scariest problem.
Free 2-Year Warranty
When you choose Rad, you’ll get the added confidence of a two-year warranty backed by North America’s largest electric bike brand.
This covers both your new bike and its battery — which is the most expensive component on any well-made electric bike.
Thinking about customizing your ride with our Rad-branded accessories? They’re also covered for a full year!
Live Customer Support
Whether it’s online, over the phone, or in one of our RadRetail stores, you’ll receive expert care in real time, from real people.
Our U.S. and Canada-based teams are happy to troubleshoot issues, answer your questions, and can give you pro advice for selecting the right ebike for you.
And here’s a fun fact: since every Rad employee gets their own bike, you’ll be chatting with a fellow Rad rider!
For extra assistance, our online help center hosts all our user manuals and has in-depth articles to answer your more technical questions.
1,000+ Local Retail & Service Partners
We’ve teamed up with over a thousand local bike shops to make sure you’re never too far from an authorized Rad partner.
Pop your address into our searchable database to find a local bike shop that can assemble or service your bike, or set you up with a free test ride, or sell you a Rad Power Bikes model on-site.
Mobile service options are also available, so you can enjoy all of the perks of a local bike shop straight from your driveway!
30-Day Returns & Free Shipping
We’ll send you your electric bike absolutely free. If you (somehow) don’t fall in love with it, you can send it back within 30 days.
Ready to get started? Take our ebike quiz to find the best electric bike for you,
or start exploring our ebike options on your own.