Our Rad Service Centers are owned and operated by Rad Power Bikes. We offer full-service for Rad ebikes – all years and all models (subject to parts availability). Our team of trained mechanics provide basic service education, routine maintenance, and extensive a la carte services. Tune packages include our Basic Tune, Rad Tune, and Rad Overhaul. We also offer Home Build Safety Inspections and Post-Crash Inspections. Bring in your ebike for a free diagnosis.

Pricing varies based on your location and the service you select. Contact your nearest Rad Service Center directly for available services and pricing.

Rad Power Bikes’ warranty does not cover consumables or normal wear and tear of parts. Consult the full warranty for additional information.

If you have additional questions, please connect with the Rad customer support team for warranty determination and to ensure you have the appropriate parts available for your service visit.

As a rule, we recommend a basic tune-up at least every six months or 750-1,250 miles, but keeping an eye on how, where, and when you ride can help you develop a more personalized routine.

Our service centers can assemble your ebike for a fee. If you haven’t already purchased your ebike, there will be assembly options during the checkout flow, based on your zip code.

Pricing varies based on your location and the service you select. Contact your provider directly for available services and pricing.

Our product support team is available to help you troubleshoot maintenance issues remotely. In addition you can find basic tips through our online help center.

Our Rad Service Centers are able to offer labor toward maintenance and repairs for all Rad ebikes. Parts are subject to availability. If you have a specific part in mind, feel free to contact your local Rad Service Center, or our Product Support team.