Providing our community with the best support has never been optional for us. Whether you have questions about our bikes, have already purchased one, or are just trying to decide if ebikes are right for you, our dedicated Customer Experience and Product Support teams are here to help.
"The Best Support in the Industry" may be a marketing ploy for some, but for us it's the only way we operate. With over 1,000 5-star reviews from real ebike owners, delighting you during every aspect of your ebike journey is our top priority.
Customer Experience Manager
A native of Minneapolis, MN Joe grew up on wheels. He has been in Seattle for the last eight years after completing his undergraduate studies at the University of Washington. Biking, skiing and disc golf keep Joe busy in his free time.
Favorite food? It has to be tacos!
Product Support Manager
A recent transplant from St. Louis, Tony has been working at RPB ever since in the Tech department. With his background in tech support and building computers, along with his love for the outdoors, he was a perfect fit for the Rad Power Bikes team.
Tony's dog Kula taught him how to love.