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We now have three U.S. showrooms! Visit us in Berkeley, Seattle or San Diego to test ride our award-winning electric bikes.
Come See Us!
Purchasing
Shop our full product lineup of electric bikes, accessories, replacement parts, and merch.
Test Rides
Take our electric bikes out for a spin! Our team members will walk you through operation and best practices.
Service Center
Let our talented team of ebike mechanics give your bike a tune up.
Berkeley
Available:
Showroom Hours
Every day: 10 a.m. - 6 p.m.
Service Center Hours
Tue - Sat: Limited Capacity
Phone
Showroom: extension 3
San Diego
Available:
Showroom Hours
Every day: 10 a.m. - 6 p.m.
Service Center Hours
Every day: 10 a.m. - 6 p.m.
Phone
Showroom: extension 3
Seattle
Available:
Showroom Hours
Every day: 10 a.m. - 6 p.m.
Service Center Hours
Every day: 8 a.m. - 6:30 p.m.
Location
Phone
Service Appointments
Let our talented team of ebike mechanics give your bike a tune up.
Service Options
Available For Online and In-Store Purchases
Basic Tune
Your ebike needs some minor TLC to get it riding like new.
Includes
Inspection and adjustment of the hardware
Electronic systems check
Adjust and lubricate drivetrain
Inspect and adjust fitment and alignment
Inspect and adjust brakes
Tire inflation to recommended PSI
Full ebike cleaning
Wheel truing
Inspection of bearings
Rad Tune
You've been enjoying your ebike for a while and it needs a good amount of maintenance.
Includes
Inspection and adjustment of the hardware
Electronic systems check
Adjust and lubricate drivetrain
Inspect and adjust fitment and alignment
Inspect and adjust brakes
Tire inflation to recommended PSI
Full ebike cleaning
Wheel truing
Inspection of bearings
Home Build Safety Inspection
Let our professional service crew inspect the bike you built at home.
Includes
Torque check
E-Powertrain check
Inspect and adjust brakes
Inspect and adjust derailleur
Wheel tension check
Critical safety check
Frame wipe down
Test ride
A La Carte Options
We are a full-service bike shop! Don't see what you're looking for here? Let us know what you need and we'll get you taken care of.
Available For In-Store Pro-Build Purchases Only
Available for in-store pro-build purchases only; online purchases or bikes purchased unassembled from the showroom do not apply.
3 Month / 100 Mile Tune
Our full service shop will correct those common issues that may come up during the normal break-in period. Services limited to brake tune, shift tune, and spoke tensioning.
This is a one time offer valid until 3 months from date of purchase or 100 miles (160 km), whichever comes first. Available for in-store purchases only; online orders do not apply. Please have your service voucher (provided at the time of purchase) with you for redemption.