Our world-class Customer Experience team is here to answer all of your questions and make your buying experience rad.
7 days a week, 5 a.m. - 6 p.m. PTEmail Us
Expanded Shipping Window
You may have noticed that the shipping date for some models is currently listed as several months away.
While we understand that this is a long time to wait, we wanted to make sure that these bikes were available to purchase for any rider who had their heart set on a preferred model and wanted to secure theirs well in advance.
The dates listed are as accurate as possible, but please note that the entire manufacturing world is in the middle of a global supply chain challenge. As a result, there are some variables that are out of our control (like container shortages, port delays, and the Suez Canal incident).
We know how excited you are to get your new ebike and we are continually scaling up our operations to get it to you as soon as possible.
All electric bikes qualify for free standard ground shipping. Select your state and enter your zip code to see all available shipping options in your area.
RadCity Step-Thru 3
The latest iteration of our sleek step-thru commuter bike comes with mounts on its frame for an optional wheel lock, a feature that makes the RadCity Step-Thru 3 even better for running quick errands than any previous model.
The RadCity Step-Thru 3 features a low-step frame design and less distance between you and the handlebars. With all the benefits of the RadCity, in a more approachable package, this is the true comfort cruiser you've been searching for.
Made from a layer of aramid and ceramic particles inside the tire under the tread, the Kenda K-Shield integrated tire liner is a line of defense designed to provide extra protection against punctures from thorns, glass, and other small materials.
7-Speed, 11-34 Tooth Freewheel
A wider range of gearing at your disposal means more torque for treacherous uphill climbs and maintain pedal authority at top speed.
Reflective Sidewall Striping
Extremely durable and have a larger total reflective surface and better visibility than traditional spoke mounted reflectors.
Integrated Brake Light
Powered using the main battery pack and features brake light functionality that is activated any time the brakes are applied.
Low-Step Frame Design
Featuring a 17" stand over height, this bike is perfect for those needing a more approachable package without sacrificing features or functionality.
750W Shengyi Direct Drive Hub Motor
The direct drive hub motor provides smooth acceleration and features regenerative braking to help recharge the battery any time you engage the brake levers.
Integrated Rear Rack
Attach panniers, platforms, or baskets and let the bike carry your cargo. Or mount a Yepp Maxi child seat and bring your kids along for the ride.
Twist Grip Throttle
750W of power on-demand.
"People who might have known about ebikes but struggled to find one that was approachable and well balanced now have a great option."