I must say that the experience I had with the people from Rad is unsurpassed.
Other companies should follow there lead in customer support, helpful information and complete customer satisfaction.
When my bike arrived I noticed some of the paint on the front suspension had been chipped, it had to be due to the many states it had to pass thru to get to my location.
I was simply going to ask for some touch up paint, but to my surprise after talking with a customer service rep named True, he sent me a brand new front suspension and offered to reimburse me if I had to take it to a bike shop.
I am humbled by his generosity and genuine caring and respect he gave me.
A true professional.
I did not have the chance to ride my bike lang distance yet due to the cold weather.
I would highly recommend to purchase there products because they will stand by them.
Great job and keep delighting your customers.

I recently received my "mini" about three weeks ago here in upstate New York..Yep still snow on the ground, temps 20 to 40 and the wind...
I have managed to put over 250 miles on my bike so far. For a 61 year old with P.V.D. a really ugly bypass and 4 stents RAD is the BEST thing I could have wished for.
oh yea and all my "C's are shot in my neck as well. I have not felt this good in I cant tell ya. If your looking for a super fun way to get in shape or just get out and enjoy
some fresh air these bikes are the way to go. Thanks , and RAD on. Quality without comprise !!!

I just got mine a couple of weeks ago. I had my local bike shop add on the rear rack and basket. This bike is absolutely stunning, It was made very well and the front and tail lights very helpful
The bike is super fast and very comfortable. This is the most fun I have ever had riding an ebike. Just one fair warning, the bike is very heavy. It is very easy to fold but lifting it can be a bit of struggle. But its totally worth it!

I got this at the end of February 2018 I believe. At first I was going to get a car but all the cars in my area needed lots of repairs that would’ve sent them out of my budget, so I got this bike! As it’s my only mode of travel than I use it in all weather. It’s really durable as only the handle bars got dinged when I was hit by a truck back in June. I really love this bike but sometimes it’s a bit difficult to get on in all my snow gear. For the most part it does really well; it’s difficult to change the rear tube though. I usually keep it on 2-3 level assist and the battery lasts for five days before getting down to the last battery bar. At this point I have 1,444 miles on it. I’m contemplating getting another one so I can have one to switch to when one is getting tuned up. The only other thing is that when the back wheel can get traction then it’ll keep sliding to the side and then you’ll fall. Once after ice rain than we fell 5 times in .1 miles lol but it’s a really good bike!!

I looked at quite a few e bikes before making the purchase. I went with the Rad Mini because I wanted a bike that could fold down and be more mobile. I have loved the bikes so far (I purchased two so I can ride with my wife or kids). Everyone in the family takes turns on these things. They are such a blast to ride. They are very big and sturdy and show no signs of being a folding bike when riding. I was a little surprised that I could only fit one folded bike in the back of my Yukon XL. I put the other up in the middle seat so I could still transport two bikes and seat 7 people in my car. It would be difficult on a long trip though. I get compliments on the bikes everywhere I take them. Usually it's "that is the coolest bike I have ever seen". Rad has excellent customer support. They usually respond to emails the same day. If you are looking for a great foldable e-bike you can't go wrong with the Rad Mini. 5*+.