Have you noticed more ebikes on the street lately? It seems like every time we hit the trail, we pass dozens more than ever before.
We’re thrilled to see micromobility growing and know that anytime there’s more people on bikes that it translates to a stronger cycling infrastructure and a greater emphasis on cyclists' safety.
If you’re looking to join the hundreds of thousands of riders who’ve taken up ebikes, it’s worth keeping in mind that there’s a reason our riders continue to make us North America’s leading ebike company.
Here’s what we can say that other ebike companies can’t — and why we think you should go with an original.
Internationally Recognized Innovation
As ebikes broke into the mainstream during the 2020 bike boom, Rad Power Bikes garnered worldwide acclaim as the undisputed industry leader.
Fast Company ranked Rad Power Bikes as one of the world’s most innovative companies of 2021 -- the sole ebike brand to make the cut.
Not long after, TIME named Rad Power Bikes to their first-ever list of the world’s 100 most influential companies, and if you consider how many other companies are trying to duplicate our award-winning models, it’s easy to understand why.
If you go with a Radical bike, you deserve an unrivaled customer experience. To better accommodate the influx of new riders, we've expanded our team by more than 64 percent within the past year -- and since we know we still have a lot of work to do, we're always hiring!
The moment you begin to consider an ebike purchase, you have immediate access to an in-house team of experts who can help guide you to the best possible model for whatever it is you want to do, whether that’s through a few friendly emails, a chat over the phone, or an in-person conversation at one of our showrooms.
Once you join the rank of Rad Rider, you’ll have the support of a team dedicated to keeping your riding. We can help you troubleshoot maintenance questions by email or over the phone and even give your bike a little hands-on TLC at one of our service centers.
And if you’re looking for expert care from the comfort of your driveway, Rad Mobile Service is available in select cities now and rapidly expanding to cover more ground. It’s more than just a rolling bike shop -- it’s an opportunity to connect with service advisors who live in your community for some localized riding tips. That’s why we call them Rad Mobile Ambassadors!
Even if you live beyond our immediate service area, we still work hard to make sure you’re never too far from a Rad certified technician. We’ve carefully curated a list of reputable bike shops who can give your ride the care it needs. If you're looking for even more convenience, we've partnered with velofix for on-demand mobile service. Just drop us a line and we’ll put you in touch.
You Can Try Before You Buy
Giving would-be riders a chance to try one of our high-performance ebikes is one of the most powerful ways we add new members to the Rad Community. We’ve found that a quick spin on their preferred model will usually convince a new rider that this definitely is the bike for them.
To give you an opportunity to understand why 250,000 riders in over 30 countries have chosen Rad Power Bikes, we offer a wide range of ways you can try your new bike before you buy it.
With hundreds of rental locations across the globe and Rad Mobile Service providing test-rides in 16 U.S. cities, there's a good chance we have you covered. If not, you can still take advantage of a free 14-day trial when you order any one of our models. Just consider it a two-week test-ride!
(Just as a heads-up: You may notice that you’ll have a huge smile stretching across your face after your first ride. We see this so often at our test ride locations that we gave it it’s own name: the Rad Grin!)
Free, Fast Shipping
We provide free shipping on all ebikes, but did you know that we've also taken steps to make sure our bikes get to you faster?
Within the past year, we've invested in additional distribution centers in the U.S., Canada, and the U.K., a key step that cuts down on your wait time and makes it easier to return a bike if you decide it isn't the one for you.
On top of that, we're continuing to broaden our manufacturing footprint to make sure there's a strong, steady supply of new bikes -- even amid global shipping challenges.
This is an area we've been doubling down on in recent months. We know you can't wait to ride your new bike and we can't wait to see you on it.
Our Bikes are Built for Everything and Priced for Everyone
Our mission statement is pretty simple: To offer an unrivaled customer experience with radical electric bikes that are built for everything and priced for everyone.
What does this mean for you as a rider? For starters, you won’t have to drop several thousand dollars to experience an ebike. Our models start at just $999 and even our premium ebikes are offered with affordability in mind -- thanks to a direct-to-consumer business model that cuts down on overhead.
If you’re still reluctant to take the plunge, we offer flexible financing options that can get you riding for as little as $35 a month* -- that’s a whole lot cheaper than gas, and in some cities, a better bargain than a bus pass.
And as for our models themselves, we have both high-step and step-thru versions available. You’ll never have to worry about whether you’re built for a bike. We’ve built the bike for you.
We Make Better Bikes
Widespread acclaim, world-class support, and affordability are all great reasons to choose Rad Power Bikes, but there’s one big thing that keeps our riders grinning: the fact that we simply build better ebikes.
From concept to finished product, all of our ebikes are designed in-house by our team of designers and engineers using Rad-owned tooling. The entire process is focused on obsessive quality assurance and continuous improvement, which means that by the time our bikes are released to the public, they’ve been thoroughly tested and tweaked to provide you with the best possible experience. And to prove our commitment to our riders, we provide a one-year warranty on each model!
"A lot of companies making ebikes don’t have the years of quality-enhancement processes under their belt that we do," Redwood Stephens, Rad's Chief Product Officer, told us. "Even if it looks like one of our bikes, it’s not going to ride like one of our bikes or have the durability of one of our bikes."
There’s a reason we have 17,000+ five star reviews from verified customers. And we’d love a chance to add yours.